Refund policy
At Nutrition For Life, operated by Joy Enterprises LLC, we want you to be completely satisfied with your purchase.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
AIM Product Satisfaction Guarantee
AIM products purchased through NutritionForLife.shop include a 30-day 100% money-back satisfaction guarantee.
If you are dissatisfied with an AIM product for any reason, please contact us within 30 days so we can assist you with a refund or replacement.
Refunds under the satisfaction guarantee are limited to one opened container of product per retail customer. Additional unopened products may qualify for return if they are unused and in their original packaging.
Starting a Return
To start a return, contact us at:
Please include your:
- Name
- Order number
- Product(s)
- Reason for return
If your return is accepted, we will provide instructions on how and where to send your return.
Items sent back without first requesting a return may not be accepted.
Damages and Issues
Please inspect your order when it arrives and contact us immediately if your item is damaged, defective, or you received the wrong product so we can evaluate the issue and make it right.
Exchanges
If you would like a different product, contact us and we will help determine the best option.
Refunds
We will notify you once your return has been reviewed.
If approved, your refund will be issued back to your original payment method. Please allow time for your bank or credit card company to process the refund.
Questions
If you have any questions about your order or our return policy, please contact us at joyenterprises@protonmail.com.